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如何做一名合格的秘書培訓

課程大綱：
一、 專業秘書的展望
1.專業秘書的職責角色與功能發揮
2.秘書對工作的期望與展望

二、 如何提升工作效率與功能
1.高效率的檔案管理技巧
高效名片管理-大大提升老板業務能力
如何運用信息科技拉進客戶距離－客戶關系管理l 高效助理秘書必備之文書管理技巧
如何扮演老板的超級特助？
如何成為全方位信息整合工作者？
2.如何為上司與自己管理時間l 80/20原理的應用l 優先級的排定
秘書人員時間管理的實務秘訣
3.會議管理技巧
會議 ( 活動 ) 的種類
會議記錄
會議記錄的用途與意義
會前的確認
流程管理
4.行程管理技巧
行前安排l 資料的準備
為(wei)上司做(zuo)的(de)資料搜集

三、 如何成為上司得力助手
1.如何與上司相處
2.如何與同事相處
3.人際風格的類型
4.上司需要什么樣的秘書(shu)

四、 專業秘書的形象塑造
1.如何塑造專業的形象
2.合宜的裝扮技巧
3.合宜的姿態舉止

五、 專業秘書的禮儀與應對技巧
1.接待禮儀
2.餐桌禮儀
3.辦公室禮儀
4.電話禮儀與應對技(ji)巧(qiao)

六、 結束語
1.回顧與分享
2.行動計劃
  
老師介紹：童興驄  
童興驄女士
曾擔任臺灣赫司特股份有限公司(Hoechst Taiwan Co., Ltd) 董事長特助、執行秘書，臺灣科萊恩(股)公司總經理特助等職務，臺北市專業秘書協會第四屆會長，臺灣專業秘書協會創會會長，臺灣專業秘書協會監事長，臺灣專業秘書協會第八屆與第十屆會長，童女士為大家解惑答疑。童女士從事秘書職業近三十年，期間調任人事經理，但對秘書工作的熱愛，使她兩年后忍不住申請調回秘書崗位。盡管從業時間這么長，她仍然對這份自己熱愛崗位留念不已。課程中她將向所有學員展示她三十年秘書生涯的精彩與美麗，使上課學員真正領略到秘書工作的真諦……
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如何做一名合格的秘書培訓