連續多(duo)年為CISCO美(mei)國(guo)思科(ke)技術服務中(zhong)國(guo)公司進(jin)行工(gong)(gong)程(cheng)師(shi)軟技能(neng)培(pei)訓(xun)課(ke)(ke)程(cheng)交(jiao)付。課(ke)(ke)程(cheng)內(nei)容在思科(ke)國(guo)際軟技能(neng)培(pei)訓(xun)課(ke)(ke)程(cheng)的基礎上針對國(guo)內(nei)銷(xiao)售支持工(gong)(gong)程(cheng)師(shi)、項目(mu)經理、交(jiao)付工(gong)(gong)程(cheng)師(shi)等(deng)高(gao)知崗(gang)位進(jin)行了(le)定制化改(gai)進(jin)開(kai)發(fa),并結合(he)真實的工(gong)(gong)作情景痛(tong)點案例進(jin)行內(nei)容設計授課(ke)(ke),課(ke)(ke)程(cheng)涵蓋了(le)高(gao)效客戶(hu)響應、業務流程(cheng)銜(xian)接、跨職能(neng)溝通協作、有效溝通匯報(bao)、沖突管理、項目(mu)干系人管理等(deng)軟技能(neng)。