課程描述INTRODUCTION
銷售心理學培訓
日程安排SCHEDULE
課程大綱(gang)Syllabus
課程概覽
"通過講師講解,案例分析與討論,情景模擬演練等教學方式,學會激發員工產生正面、愉快、合作的
接(jie)受(shou)意愿。幫(bang)助主管與員(yuan)工(gong)之間營造(zao)輕(qing)松(song)自然、舒適、高效的心理(li)感受(shou),幫(bang)助績效輔導真正地落實到效果上。
課程大綱:
第一模塊:員工有哪些心理活動規律和需要
員工心理本質:非理性與愉快感受導向
尊重員工心理需要,才能夠調動員工工作動力和工作情緒
員工在績效(xiao)面(mian)談中的心理活動分(fen)析
第二模塊:績效輔導中的心理學技巧
績效輔導面談中的心理學原則
如何做讓員工信任的主管
如何暖場,營造輕松愉快的交流氣氛
如何讓員工產生接受績效輔導的心理動力
如何跟員工談差績效
如何處理績效輔導中的員工對立沖突心理
第三模塊:績效輔導后的員工激勵心理技巧
如何增強員工面談后改進績效的動力
如何激勵員工持續績效提(ti)升的動力
講師簡介
唐女士
背景經歷
華東師范大學*心理學教授
華東師范大學教育科學學院普教研究中心研究員
復旦大學管理學院總裁班項目、精品課程班項目兼職教授"
自1984年起至今,一直從事教育學和心理學課程研究及開發,曾先后獨立負責或合作承擔多項*、聯合國教科文組織、上海市級的教育心理學科研項目"
擅長領域
《人格及心理健康》、《心理學在人事管理中的應用》、《壓力管理》、《情緒管理》、《人際關系》、《心理測評》
榮譽客戶
朗訊科技股(gu)(gu)份有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、飛利(li)浦(pu)亞明(ming)(ming)照明(ming)(ming)有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、強生集團、*CND蓄(xu)電(dian)(dian)池有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)責(ze)任公(gong)(gong)(gong)司(si)(si)(si)、寶隆集團、上(shang)(shang)(shang)海(hai)(hai)市區(qu)供電(dian)(dian)局、平安保險(全國(guo)(guo)(guo)總(zong)(zong)公(gong)(gong)(gong)司(si)(si)(si))、中(zhong)(zhong)(zhong)宏保險、安泰(tai)人(ren)壽、一只鼎(ding)食品有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、上(shang)(shang)(shang)海(hai)(hai)交大昂立有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、上(shang)(shang)(shang)海(hai)(hai)白貓(mao)有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、上(shang)(shang)(shang)海(hai)(hai)強生、中(zhong)(zhong)(zhong)國(guo)(guo)(guo)銀行上(shang)(shang)(shang)海(hai)(hai)市分行、中(zhong)(zhong)(zhong)外運-天地快(kuai)件有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)上(shang)(shang)(shang)海(hai)(hai)分公(gong)(gong)(gong)司(si)(si)(si)、中(zhong)(zhong)(zhong)國(guo)(guo)(guo)人(ren)壽上(shang)(shang)(shang)海(hai)(hai)分公(gong)(gong)(gong)司(si)(si)(si)、申銀萬國(guo)(guo)(guo)證(zheng)券股(gu)(gu)份有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、中(zhong)(zhong)(zhong)信證(zheng)券上(shang)(shang)(shang)海(hai)(hai)管理總(zong)(zong)部、海(hai)(hai)通證(zheng)券有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、安進(中(zhong)(zhong)(zhong)國(guo)(guo)(guo))有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、上(shang)(shang)(shang)海(hai)(hai)三明(ming)(ming)食品有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、瑞士雅(ya)培制藥有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、靳(jin)羽西化(hua)妝品公(gong)(gong)(gong)司(si)(si)(si)、上(shang)(shang)(shang)海(hai)(hai)隧道(dao)股(gu)(gu)份有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)、艾(ai)利(li)中(zhong)(zhong)(zhong)國(guo)(guo)(guo)有(you)(you)(you)(you)限(xian)(xian)(xian)(xian)公(gong)(gong)(gong)司(si)(si)(si)上(shang)(shang)(shang)海(hai)(hai)分公(gong)(gong)(gong)司(si)(si)(si)等
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