職場(chang)人際溝通(tong)技巧課(ke)(ke)程(cheng)(cheng)培訓課(ke)(ke)程(cheng)(cheng)對象(xiang):1、基層員工(gong) 2、中基層管理課(ke)(ke)程(cheng)(cheng)目(mu)標:1、重新認知(zhi)組織內外(wai)人際關系; 2、明確人際認知(zhi)及印象(xiang)形(xing)成原理;&nbs
正(zheng)能(neng)量與(yu)巔峰激(ji)勵(li)課(ke)程課(ke)程對象:全體員工課(ke)程目(mu)標:1、喚醒員工正(zheng)向能(neng)量;2、轉變員工消極(ji)心態;3、強(qiang)化(hua)員工執(zhi)行能(neng)力(li);4、激(ji)勵(li)員工自(zi)動(dong)自(zi)發;5、提升團(tuan)隊協(xie)作能(neng)力(li);6、發揮組織*效能(neng)。課(ke)程內容(rong):第一(yi)講&nb
優秀員(yuan)(yuan)工(gong)職(zhi)業化修煉(lian)課(ke)程課(ke)程對象:全(quan)體員(yuan)(yuan)工(gong)課(ke)程目(mu)標:1、激發員(yuan)(yuan)工(gong)責任意識(shi); 2、培養員(yuan)(yuan)工(gong)積(ji)極進(jin)取; 3、提升員(yuan)(yuan)工(gong)綜(zong)合素質;4、增強團(tuan)隊(dui)協作能力(li);5、激勵員(yuan)(yuan)工(gong)創新精神。課(ke)程內容:【引子(zi)
職(zhi)場競爭(zheng)力提升課(ke)程(cheng)課(ke)程(cheng)對象:全體員工(gong)(gong)課(ke)程(cheng)目標(biao):1、提升工(gong)(gong)作狀(zhuang)態,營造快(kuai)樂氛圍;2、穩定員工(gong)(gong)隊伍(wu),減少(shao)人才流失;3、增強員工(gong)(gong)歸屬,提升幸(xing)福指數;4、調整職(zhi)業心(xin)態,端正(zheng)職(zhi)業態度;6、完善(shan)自我人格,消(xiao)除職(zhi)業
心理(li)健康(kang)管(guan)(guan)(guan)理(li)課程(cheng)(cheng) 課程(cheng)(cheng)對(dui)象(xiang):全體員(yuan)工 課程(cheng)(cheng)目標:1、學習心理(li)健康(kang)管(guan)(guan)(guan)理(li)專業知識;2、明確如何(he)正確區分異常心理(li);3、掌握心理(li)健康(kang)管(guan)(guan)(guan)理(li)實用(yong)方法(fa)。 課程(cheng)(cheng)內(nei)容(rong):第一講 心
服務(wu)禮儀與(yu)溝(gou)(gou)通(tong)技(ji)(ji)巧(qiao)課程(cheng)課程(cheng)對象:全體員(yuan)工課程(cheng)目標:1、強化學(xue)員(yuan)服務(wu)意識,明(ming)確服務(wu)的重要性(xing);2、掌(zhang)握(wo)(wo)客(ke)服禮儀技(ji)(ji)巧(qiao),提升(sheng)學(xue)員(yuan)整體素質;3、掌(zhang)握(wo)(wo)客(ke)服溝(gou)(gou)通(tong)技(ji)(ji)巧(qiao),提升(sheng)與(yu)客(ke)戶溝(gou)(gou)通(tong)能力;4、掌(zhang)握(wo)(wo)投訴處理技(ji)(ji)巧(qiao),提升(sheng)突
員工(gong)(gong)職業(ye)化(hua)課程(cheng) 課程(cheng)對象(xiang):1、新入職員工(gong)(gong) 2、基層員工(gong)(gong) 課程(cheng)目(mu)標(biao):1、塑造員工(gong)(gong)職業(ye)形象(xiang),規范員工(gong)(gong)職業(ye)行為;2、強化(hua)員工(gong)(gong)職業(ye)意識,調(diao)整員工(gong)(gong)職業(ye)狀態(tai);3、提升員工(gong)(gong)
員工(gong)(gong)心(xin)態(tai)與高(gao)效執(zhi)(zhi)行課程(cheng)(cheng)(cheng)課程(cheng)(cheng)(cheng)對象:全體員工(gong)(gong)課程(cheng)(cheng)(cheng)目標(biao): 1、改變(bian)職(zhi)業意(yi)識(shi),培(pei)養(yang)職(zhi)業心(xin)態(tai);2、增強員工(gong)(gong)活力,改善工(gong)(gong)作績效;3、培(pei)養(yang)合作意(yi)識(shi),提(ti)升(sheng)(sheng)共贏思維;4、提(ti)升(sheng)(sheng)執(zhi)(zhi)行意(yi)識(shi),打造執(zhi)(zhi)行文化。課程(cheng)(cheng)(cheng)內容:
陽光(guang)心態(tai)工(gong)作(zuo)坊課(ke)(ke)程課(ke)(ke)程對象:全(quan)體員(yuan)工(gong)課(ke)(ke)程目標:1、增強員(yuan)工(gong)活力,提(ti)升企業績效;2、調(diao)整(zheng)員(yuan)工(gong)心態(tai),樹立正確態(tai)度;3、釋放(fang)工(gong)作(zuo)壓力,調(diao)節(jie)身心平(ping)衡(heng);4、完善自(zi)我(wo)人格(ge),消除職(zhi)業倦怠。課(ke)(ke)程內容:【思考(kao)討論(lun)】1、
團(tuan)隊協作與高效(xiao)溝通課程(cheng)課程(cheng)對象:1、基(ji)層(ceng)員工 2、中(zhong)基(ji)層(ceng)管理課程(cheng)目(mu)標:1、認(ren)識(shi)團(tuan)隊,贏未來須靠團(tuan)隊;2、融煉團(tuan)隊,增強團(tuan)隊凝(ning)聚(ju)力(li);3、塑造(zao)自信,提(ti)升職場(chang)人際魅力(li);4、掌握技(ji)巧,組
全員執(zhi)行(xing)(xing)力提升課程(cheng)課程(cheng)對象:全體員工(gong)課程(cheng)目(mu)標:1、明確(que)執(zhi)行(xing)(xing)缺(que)失原因;2、強化員工(gong)執(zhi)行(xing)(xing)意(yi)識;3、培養員工(gong)結果思維;4、掌握有效執(zhi)行(xing)(xing)方法;5、打造企業(ye)執(zhi)行(xing)(xing)文化。課程(cheng)內(nei)容:【團隊研(yan)討】企業(ye)如何在(zai)激烈(lie)的(de)環(huan)境中
職業素養品(pin)牌(pai)(pai)經(jing)營課程(cheng)課程(cheng)對象:1、基(ji)層(ceng)員工(gong) 2、中基(ji)層(ceng)管理課程(cheng)目(mu)標(biao):1、建立(li)(li)自我(wo)品(pin)牌(pai)(pai),提升企業品(pin)牌(pai)(pai);2、了解自我(wo)品(pin)牌(pai)(pai)塑造(zao)的基(ji)本程(cheng)序;3、學習建立(li)(li)自我(wo)品(pin)牌(pai)(pai)的模式與策略(lve);4、掌握自我(wo)
職(zhi)場禮儀與魅力修煉課程 課程對象:全體員工 課程目標:1、增強職(zhi)業(ye)意(yi)識,加強禮儀學習(xi);2、掌握禮儀技巧,提升(sheng)個人魅力;3、塑造(zao)良(liang)好形象,增強客戶滿意(yi);4、掌握禮儀禁(jin)忌,避免產生誤會
職場工(gong)(gong)(gong)作(zuo)技巧(qiao)(qiao)課(ke)程 課(ke)程對象:全體員工(gong)(gong)(gong) 課(ke)程目標:1、重新(xin)認(ren)識工(gong)(gong)(gong)作(zuo)技巧(qiao)(qiao)的重要性;2、明確工(gong)(gong)(gong)作(zuo)技巧(qiao)(qiao)的作(zuo)用與意義;3、掌握運用高效職場工(gong)(gong)(gong)作(zuo)技巧(qiao)(qiao);4、改善工(gong)(gong)(gong)作(zuo)方(fang)法提(ti)升企業績(ji)效。
管理者(zhe)情商(shang)(shang)與逆(ni)商(shang)(shang)課(ke)程 課(ke)程對象:中(zhong)基層管理 課(ke)程目(mu)標(biao):1、認(ren)知情商(shang)(shang)與逆(ni)商(shang)(shang)的(de)重要性(xing);2、了(le)解情商(shang)(shang)與逆(ni)商(shang)(shang)基本原理;3、明確情商(shang)(shang)與逆(ni)商(shang)(shang)相(xiang)關功能;4、掌握情商(shang)(shang)與逆(ni)商(shang)(shang)修煉方法。 課(ke)
中層干部執(zhi)(zhi)行(xing)(xing)力(li)(li)訓練課程(cheng)課程(cheng)對象:中基層管理 課程(cheng)目標:(1)明確執(zhi)(zhi)行(xing)(xing)力(li)(li)衡量(liang)標準;(2)執(zhi)(zhi)行(xing)(xing)力(li)(li)不佳(jia)原(yuan)因(yin)分(fen)析(xi);(3)培養(yang)執(zhi)(zhi)行(xing)(xing)者心理素(su)質;(4)掌握提高執(zhi)(zhi)行(xing)(xing)力(li)(li)方法(fa);(5)打造(zao)卓越執(zhi)(zhi)行(xing)(xing)力(li)(li)文化(hua)。&nb
中(zhong)(zhong)層干部(bu)管理(li)力(li)訓(xun)練(lian)營課(ke)程課(ke)程對象:中(zhong)(zhong)基層管理(li)課(ke)程目標:1、理(li)解公司戰略,做好工作計(ji)劃;2、活躍團隊氛圍,有效組(zu)織資源(yuan);3、管理(li)培育下(xia)屬(shu),展(zhan)現領導魅(mei)力(li);4、建立工作標準,實(shi)行高效管控;5、突破(po)組(zu)織瓶(ping)頸,
職場(chang)精英(ying)*課程 課程對象:1、基層員工 2、中基層管理 課程目標:1、塑造(zao)職業形(xing)象,提升個人魅力;2、掌(zhang)握思維技巧,提升工作效(xiao)率;3、改善(shan)人際關系,發展職場(chang)人脈;4、修煉(lian)