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中高層管理干部的人力資源管理公開課

培訓對象：企業高層管理、部門總監、部門經理主管、儲備干部等
授課方式：教案講授、案例分析、情景演練、小組討論、參與式研討等
 部(bu)門(men)員工往(wang)往(wang)因(yin)良好(hao)的(de)績效或較(jiao)長(chang)的(de)工齡而得(de)以晉升(sheng)，當他(ta)們走(zou)上管理(li)崗位，面對人(ren)(ren)力(li)資(zi)源管理(li)問(wen)題時，往(wang)往(wang)不知所措，極(ji)易造成部(bu)門(men)效率低下，甚至(zhi)人(ren)(ren)才(cai)流(liu)失，影響企業的(de)整體發(fa)(fa)展。因(yin)此，讓各直線經(jing)理(li)學習一定的(de)人(ren)(ren)力(li)資(zi)源管理(li)，掌(zhang)握管人(ren)(ren)技巧，深刻認識到人(ren)(ren)力(li)資(zi)源工作對企業發(fa)(fa)展的(de)重要性(xing)，有助于各部(bu)門(men)在管人(ren)(ren)方面加強配合，從而提升(sheng)企業的(de)整體效益。

然而事實上，直線經理在管理工作中，容易出現重管事，輕管人，重業務，輕人才，重招人，輕育人、留人、激勵。人才是企業的最重要資源，如何加強人才管理，值得每一位管理者認真學習。HP公司的經驗是，作為一個合格的基層管理者，至少要做到30％的時間管人，70％的時間在做事；中層干部應當一半時間管人，一半時間用于做事；而高層管理者應當有80％的時間在管人，20％的時間在做事。因此，一位卓越的直線經理首先是優秀的人力資源經理。
1.使學員充分認識到人力資源在現代企業管理中的重要意義與作用，從而更加重視和支持人力資源管理工作；
2.能講出選人、育人、用人、留人的基本方法，領悟管理人的思維方式；
3.將管(guan)人(ren)與管(guan)事結合起來，以管(guan)人(ren)促做事效率(lv)提(ti)升，以管(guan)事激勵人(ren)員能(neng)力提(ti)升，提(ti)升人(ren)才競(jing)爭力。

課程大綱：
第一單元：企業管理，人資先行
.企業發展的階段與變革的需要
.直線經理在HR管理中的職責
.卓越的直線經理首先是優秀的人力資源經理
.直線經理需要的六大人力資源管理思維
.直線經理與人力資源部的四種協作模式
.做(zuo)好人力資源管(guan)理對部門的好處

第二單元：言傳身教，悉心培育
.部屬未能得到培育的四大原因
.員工的學習成長路徑圖
.視頻分享：郭臺銘如何培育部屬？
.部門如何組織部屬學習？
.輔導部屬的四種方法
.啟發法
.歸納法
.OJT法
.推演法
.輔導員工三原則
.OJT在職訓練五步法
.案例分析：華為使用導師制幫助部屬成長
.常見問題：
.如何將“要我學習”變成“我要學習”？
.如何培育和提(ti)升部屬的責任感？

第三單元：知人善用，人盡其才
.視頻分享：孔明如何使用魏延？
..發現并使用員工的長處是管理層的責任
.如何使員工用其智、盡其能？
.*·*：企業用人的原則
.對無法適應企業發展的老員工如何使用？
.戴胄之罪：如何看待犯錯的部屬？
.容才之量：包容員工的短處
.案例分享：如何任用強龍式下屬？
.精減用人原則三四(si)五

第四單元：善于激勵，留住人才
.部屬缺乏激情：工作動機的變化
.從人性假設看激勵手段的重要性
.老員工為什么不如新員工積極？
.15種非物質激勵方法的運用
.小組討論：如何有效激勵三位部屬？
.保健和激勵因素對部屬的影響力
.視頻分享：員工是如何流失的？
.馬云對員工離職的分析與判斷
.員工流失原因的三個分類
.員工流動的二維模型
.案例分析：蒙牛集團如何留人？
.企業留人的四重戰術
.防范核心員工流失的9條措施
.課程總結與(yu)答疑

鄭君老師（獵鷹式招聘創始人）
.經濟學碩士，*GEC認證講師；
.獵鷹式招聘理論創始人；
.高級人力資源管理師、咨詢師；勞動法專家；
.浙江大學、華中農業大學職業經理人訓練班 特聘講師；
.2011年開始從事人力資源管理培訓及咨詢工作，至今已為超過1200家企業、20萬HR學員提供了培訓或咨詢服務，其中300人以上的大型公開課超過40場。
工(gong)作(zuo)經歷：先后在深圳豪恩聲學股份(fen)、深圳朗科(ke)科(ke)技股份(fen)（股票代碼(ma)300042）、深圳捷和電機集團等(deng)企業(ye)擔任中(zhong)高層管(guan)(guan)理職位，從事企業(ye)人力資源(yuan)管(guan)(guan)理工(gong)作(zuo)15年以上。

【授課風格】
復雜的問題簡單化，抽象的問題生活化，模糊的問題清晰化，點線的問題層面化。嫻熟運用多種培訓方法，將理論性、實踐性與趣味性有機結合，深入淺出，通俗易懂，寓教于樂。
【管理(li)理(li)念】獵鷹式招聘、海(hai)豚成長法則(ze)。

【主講課程】《獵鷹式招聘與結構化面試》、《勞動法與企業用工風險控制》、《非人力資源經理的人力資源管理》、《關鍵人才的選育用留》、《中層干部管理技能提升》、《企業變革與經營管理模式創新》。
【咨詢項目】企業薪酬變革與薪酬制度設計、績效管理體系診斷與輔導、經濟性裁員與勞動糾紛預防等。
【主攻行業】電力業、銀行業、電子/通信業、汽車業等
【個人著作】
《8090后員工應該這樣管》、《中層崛起：卓越中層的19個管理法則》（中國財富出版社出版發行）
《中層(ceng)崛(jue)起(qi)：卓越中層(ceng)的(de)19個管理法則(ze)》

部份服務客戶：
.IT/通訊/電子/機械
中(zhong)(zhong)國(guo)(guo)聯通(tong)(tong)(tong)（湖(hu)南(nan)公(gong)(gong)(gong)司(si)(si)(si)(si)、湖(hu)北(bei)公(gong)(gong)(gong)司(si)(si)(si)(si)、四川公(gong)(gong)(gong)司(si)(si)(si)(si)、浙江公(gong)(gong)(gong)司(si)(si)(si)(si)、貴(gui)州(zhou)(zhou)(zhou)黔南(nan)州(zhou)(zhou)(zhou)公(gong)(gong)(gong)司(si)(si)(si)(si)）、中(zhong)(zhong)國(guo)(guo)移動(dong)（四川公(gong)(gong)(gong)司(si)(si)(si)(si)、西(xi)藏(zang)公(gong)(gong)(gong)司(si)(si)(si)(si)、湖(hu)北(bei)公(gong)(gong)(gong)司(si)(si)(si)(si)、安徽(hui)公(gong)(gong)(gong)司(si)(si)(si)(si)、黑龍(long)江公(gong)(gong)(gong)司(si)(si)(si)(si)、大(da)慶(qing)公(gong)(gong)(gong)司(si)(si)(si)(si)、深(shen)(shen)圳(zhen)公(gong)(gong)(gong)司(si)(si)(si)(si)、巢湖(hu)公(gong)(gong)(gong)司(si)(si)(si)(si)、綿陽公(gong)(gong)(gong)司(si)(si)(si)(si)、內江公(gong)(gong)(gong)司(si)(si)(si)(si)、甘孜公(gong)(gong)(gong)司(si)(si)(si)(si)、百(bai)色鐵通(tong)(tong)(tong)）、中(zhong)(zhong)國(guo)(guo)電(dian)(dian)(dian)(dian)信(xin)(xin)(xin)（湖(hu)南(nan)公(gong)(gong)(gong)司(si)(si)(si)(si)、安徽(hui)公(gong)(gong)(gong)司(si)(si)(si)(si)、甘肅公(gong)(gong)(gong)司(si)(si)(si)(si)、涼(liang)山公(gong)(gong)(gong)司(si)(si)(si)(si)、攀枝花公(gong)(gong)(gong)司(si)(si)(si)(si)、遂寧公(gong)(gong)(gong)司(si)(si)(si)(si)）、中(zhong)(zhong)國(guo)(guo)鐵塔四川省分公(gong)(gong)(gong)司(si)(si)(si)(si)、中(zhong)(zhong)國(guo)(guo)通(tong)(tong)(tong)信(xin)(xin)(xin)服務集團(tuan)、深(shen)(shen)圳(zhen)國(guo)(guo)通(tong)(tong)(tong)電(dian)(dian)(dian)(dian)信(xin)(xin)(xin)、湖(hu)南(nan)通(tong)(tong)(tong)信(xin)(xin)(xin)建設(she)、諾基亞西(xi)門(men)子(zi)(zi)(zi)通(tong)(tong)(tong)信(xin)(xin)(xin)、酷(ku)比通(tong)(tong)(tong)信(xin)(xin)(xin)、OPPO手機(ji)、日(ri)濱(bin)科(ke)(ke)技(ji)、硅(gui)格半導體、博雅互動(dong)、新貴(gui)實(shi)業(ye)、仁(ren)清科(ke)(ke)技(ji)、火盟通(tong)(tong)(tong)訊(xun)、康拓(tuo)普軟件、廣(guang)東美的集團(tuan)、創維(wei)集團(tuan)、惠(hui)州(zhou)(zhou)(zhou)德賽集團(tuan)、廣(guang)州(zhou)(zhou)(zhou)日(ri)立(li)電(dian)(dian)(dian)(dian)梯、富士(shi)康科(ke)(ke)技(ji)集團(tuan)、武漢(han)長江通(tong)(tong)(tong)信(xin)(xin)(xin)產業(ye)集團(tuan)、武漢(han)長光科(ke)(ke)技(ji)、住友(you)(you)電(dian)(dian)(dian)(dian)工電(dian)(dian)(dian)(dian)子(zi)(zi)(zi)、華(hua)儀電(dian)(dian)(dian)(dian)氣(qi)、南(nan)通(tong)(tong)(tong)吉寶(bao)造船、四川瑞美熱(re)水(shui)器(qi)、深(shen)(shen)南(nan)電(dian)(dian)(dian)(dian)路、蕪(wu)湖(hu)威靈電(dian)(dian)(dian)(dian)機(ji)、廈工機(ji)械、上海齊耀動(dong)力、珠海愛普科(ke)(ke)斯(si)電(dian)(dian)(dian)(dian)阻電(dian)(dian)(dian)(dian)容、梅州(zhou)(zhou)(zhou)博敏(min)股(gu)份、深(shen)(shen)圳(zhen)博敏(min)電(dian)(dian)(dian)(dian)子(zi)(zi)(zi)、廣(guang)州(zhou)(zhou)(zhou)精工電(dian)(dian)(dian)(dian)子(zi)(zi)(zi)、廣(guang)東智(zhi)能(neng)機(ji)器(qi)人研究院、長沙景嘉微(wei)電(dian)(dian)(dian)(dian)子(zi)(zi)(zi)、光弘科(ke)(ke)技(ji)電(dian)(dian)(dian)(dian)子(zi)(zi)(zi)、深(shen)(shen)圳(zhen)神拓(tuo)機(ji)電(dian)(dian)(dian)(dian)、深(shen)(shen)圳(zhen)友(you)(you)訊(xun)達科(ke)(ke)技(ji)、深(shen)(shen)圳(zhen)日(ri)暉(hui)達電(dian)(dian)(dian)(dian)子(zi)(zi)(zi)、柳州(zhou)(zhou)(zhou)歐(ou)維(wei)姆工程、深(shen)(shen)圳(zhen)銀寶(bao)山新科(ke)(ke)技(ji)股(gu)份、廣(guang)州(zhou)(zhou)(zhou)金升陽科(ke)(ke)技(ji)、武漢(han)四維(wei)圖新科(ke)(ke)技(ji)有(you)限(xian)公(gong)(gong)(gong)司(si)(si)(si)(si)……

.銀行/保險/證券
中(zhong)國(guo)(guo)銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)（內蒙古(gu)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、蘇(su)州(zhou)昆山(shan)支(zhi)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、鎮江(jiang)句容支(zhi)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)(guo)建(jian)設銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)（廣東(dong)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、深(shen)圳分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)(guo)工商銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)（江(jiang)蘇(su)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、湖北(bei)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、揭陽(yang)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)(guo)農(nong)(nong)業(ye)銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)（河南(nan)安陽(yang)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、江(jiang)蘇(su)泰州(zhou)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、湖南(nan)邵陽(yang)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)(guo)郵政儲蓄銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)（黑龍江(jiang)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、云(yun)南(nan)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、大連分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)）、農(nong)(nong)村商業(ye)銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)（江(jiang)蘇(su)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、江(jiang)蘇(su)邳州(zhou)支(zhi)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、江(jiang)蘇(su)泗(si)洪支(zhi)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、廣州(zhou)南(nan)沙支(zhi)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)）、山(shan)西(xi)農(nong)(nong)信社、江(jiang)門融(rong)(rong)和(he)農(nong)(nong)商行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、中(zhong)國(guo)(guo)農(nong)(nong)業(ye)發展(zhan)銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)宜昌分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、興(xing)業(ye)銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)總行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、東(dong)營商行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、中(zhong)信銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、廣發銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)中(zhong)山(shan)分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、光大銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)寧波分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、昆侖銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、柳州(zhou)銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、東(dong)莞銀(yin)(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)深(shen)圳分(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)(xing)、聯合金融(rong)(rong)集團、太平洋保險、安信證券、東(dong)風金融(rong)(rong)……

.能源/礦產資源
中(zhong)國石油四(si)川公(gong)司(si)、國家(jia)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)網（寧夏(xia)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、黑龍江電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、陜西(xi)(xi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、山西(xi)(xi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、甘(gan)肅電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、青海電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、福(fu)建電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、河南電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、河南禹州(zhou)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、湖(hu)北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、湖(hu)北恩施(shi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、西(xi)(xi)藏電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、南瑞泰士達電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)氣(qi)、福(fu)建能源服務公(gong)司(si)、龍巖市永定區電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)公(gong)司(si)、聊城東阿供電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)公(gong)司(si)、天(tian)津電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)修試中(zhong)心）、中(zhong)國國電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)（華(hua)北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、瀑布溝電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)）、國電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)投(tou)（貴州(zhou)金元集(ji)團(tuan)(tuan)、內(nei)蒙古(gu)大板發(fa)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)公(gong)司(si)、內(nei)蒙古(gu)霍煤鴻駿鋁電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)公(gong)司(si)、黔北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)、通遼(liao)發(fa)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)總廠(chang)）、中(zhong)國華(hua)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)（杭(hang)州(zhou)下沙熱電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)）、大唐集(ji)團(tuan)(tuan)（潮州(zhou)發(fa)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)）、中(zhong)國廣(guang)核集(ji)團(tuan)(tuan)、浙能集(ji)團(tuan)(tuan)（溫州(zhou)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)、樂清(qing)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)）、中(zhong)國南方(fang)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)網（貴州(zhou)安順電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)局）、中(zhong)國鋁業(ye)廣(guang)西(xi)(xi)分公(gong)司(si)、江蘇(su)國信(xin)揚州(zhou)發(fa)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)、深圳媽灣電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、內(nei)蒙古(gu)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)薛家(jia)灣供電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)局、福(fu)建電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)建、武漢(han)凱迪(di)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)環(huan)保工程(cheng)、杭(hang)州(zhou)燃氣(qi)集(ji)團(tuan)(tuan)、永煤集(ji)團(tuan)(tuan)、德誠(cheng)礦業(ye)、河南新能光伏、太(tai)倉協(xie)鑫光伏、黔桂天(tian)能焦化…

中高層管理干部的人力資源管理公開課