課程描述INTRODUCTION
日(ri)程安排SCHEDULE
課(ke)程大綱Syllabus
員工管理壓力培訓
【課程背景】
一個人能否做好(hao)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo),能否與人友(you)好(hao)相(xiang)處(chu)15%靠智商(shang)(shang),85%靠情商(shang)(shang)。而(er)情商(shang)(shang)中(zhong)(zhong)最重要(yao)(yao)的(de)(de)(de)(de)就是(shi)如何處(chu)理好(hao)情緒(xu)(xu)。情緒(xu)(xu)管理和(he)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)心態激勵已經(jing)成(cheng)為21世紀企業組織中(zhong)(zhong)所有(you)階層的(de)(de)(de)(de)主要(yao)(yao)問(wen)題(ti),由(you)于壓(ya)力(li)問(wen)題(ti),而(er)帶來的(de)(de)(de)(de)其他附加(jia)問(wen)題(ti)和(he)加(jia)大(da)的(de)(de)(de)(de)不(bu)(bu)必要(yao)(yao)的(de)(de)(de)(de)成(cheng)本讓高層管理者開(kai)始尋找有(you)效幫助員(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)管理壓(ya)力(li)的(de)(de)(de)(de)途徑。目(mu)前部門遇到的(de)(de)(de)(de)問(wen)題(ti)有(you):員(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)愁眉苦臉,不(bu)(bu)能在(zai)(zai)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)中(zhong)(zhong)獲(huo)取快(kuai)樂(le)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)中(zhong)(zhong)“差不(bu)(bu)多”就行(xing),導致工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)效率(lv)不(bu)(bu)高評先進沒有(you)入選,不(bu)(bu)會自(zi)我(wo)反(fan)省,反(fan)抱怨別(bie)人是(shi)運(yun)氣好(hao)不(bu)(bu)能很好(hao)地(di)享受工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo),上班盼下(xia)班員(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)之(zhi)間的(de)(de)(de)(de)溝通(tong)不(bu)(bu)是(shi)很融洽(qia),無(wu)法(fa)實現有(you)效溝通(tong)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)熱情不(bu)(bu)高,對(dui)自(zi)己信心不(bu)(bu)足,對(dui)企業的(de)(de)(de)(de)忠誠度不(bu)(bu)高;不(bu)(bu)能完(wan)成(cheng)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)任(ren)務,疏于承(cheng)(cheng)(cheng)擔責任(ren), 團隊合作(zuo)(zuo)(zuo)精(jing)神不(bu)(bu)強同事(shi)之(zhi)間缺乏尊重,甚至發生矛盾影響相(xiang)互間的(de)(de)(de)(de)合作(zuo)(zuo)(zuo)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)行(xing)為情緒(xu)(xu)化,同事(shi)之(zhi)間怠工(gong)(gong)(gong)(gong)(gong)(gong)(gong)不(bu)(bu)出(chu)(chu)力(li)而(er)相(xiang)互傳染;對(dui)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)任(ren)務的(de)(de)(de)(de)承(cheng)(cheng)(cheng)諾不(bu)(bu)夠(gou)理想 對(dui)未來的(de)(de)(de)(de)期望值過低(di);員(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)發現自(zi)己可以(yi)支配的(de)(de)(de)(de)時間在(zai)(zai)減少(shao),時間管理存在(zai)(zai)差距,特(te)別(bie)是(shi)單位(wei)時間的(de)(de)(de)(de)質量(liang)和(he)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)效率(lv)在(zai)(zai)降低(di);員(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)不(bu)(bu)愿意(yi)主動(dong)承(cheng)(cheng)(cheng)擔工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)中(zhong)(zhong)的(de)(de)(de)(de)責任(ren),甚至當工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)中(zhong)(zhong)出(chu)(chu)現問(wen)題(ti)時互相(xiang)推委、互相(xiang)指責;員(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)注(zhu)意(yi)到組織正常的(de)(de)(de)(de)溝通(tong)渠道不(bu)(bu)暢通(tong),而(er)自(zi)己經(jing)常為無(wu)法(fa)很好(hao)處(chu)理職場中(zhong)(zhong)的(de)(de)(de)(de)人際關(guan)系和(he)情緒(xu)(xu)波(bo)動(dong)而(er)苦惱;本課程*特(te)色就是(shi)全程采(cai)用(yong)互動(dong)體驗式(shi)教學(xue),通(tong)過老師精(jing)心設計的(de)(de)(de)(de)體驗活動(dong),讓廣大(da)學(xue)員(yuan)在(zai)(zai)體驗中(zhong)(zhong)感悟、觸動(dong),從心靈(ling)深處(chu)解決情緒(xu)(xu)壓(ya)力(li)問(wen)題(ti),從而(er)快(kuai)樂(le)地(di)投入工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)當中(zhong)(zhong)!
【課程收益】
認清情緒壓力的本質
走出自己固有模式,用新的眼光看待周圍
輕松化解生活、工作中沖突和矛盾,
勇于承擔責任,壓力變動力
放下情緒壓力包袱,釋放自身潛能
找到生活、工作中對自己**重要的東西
找回自信,活出尊嚴
學會自我管理和激勵,戰勝各種難關
善于覺察自我壓力情緒狀態及他人壓力情緒狀態,改善團隊及個人人際關系。
懂得感恩(en),并將這樣的心態轉(zhuan)化(hua)為工(gong)作(zuo)的動力。
【授課方式】
案例討(tao)論(lun)、頭(tou)腦風暴、游戲(xi)互(hu)(hu)動(dong)、影像分析、角(jiao)色演練、講師點(dian)評(ping)、學員分 享等全方位互(hu)(hu)動(dong)體驗式。
【參訓人數】
40人以內
【適合對象】
職場高壓人員
【課程大綱】
開場:
1、圖片測試
1)是否運動
2)運動快慢
3、死囚實驗
4、壓力視頻
5、雨中的你
6、壓力測試
一、壓力面面觀
01:壓力的心理學概念
我們面臨的壓力壓力的三層含義壓力源壓力過程:走獨木橋壓力反應生理心理行為壓力造成的損失有形損失無形損失壓力管理的好處壓力再定義你的資源
02:壓力管理模型
馬斯洛需求層次論游戲:畫樹/心情圖譜
03:壓力管理的方法
解決壓力的(de)途徑與方法
二、情緒認知
01:心態與情緒
故事舉例圖片識別
02:情緒內涵
什么是情緒我們有哪些情緒五行圖
03:情緒類型
能量層級習(xi)得性(xing)無助
三、管理與調控
01:調控情緒的方法
02:艾利斯ABC理論
ABC理論測試你的情緒調控方法
03:NVC
1、恐怖化:糟糕至極
2、*化的要求
3、過分概括化。
4、十種(zhong)非(fei)理性的信(xin)條
四、快樂工作的秘方
01:關于成功
02:快樂工作的秘密
03:問題解決
五、回顧總結
員工管理壓力培訓
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已(yi)開課時間Have start time
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