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系統問題分析培訓

授課對象：
企業總經(jing)(jing)理(li)(li)、工廠廠長、供應(ying)鏈總監、經(jing)(jing)理(li)(li)、主管、物流經(jing)(jing)理(li)(li)、倉(cang)儲經(jing)(jing)理(li)(li)主管、項(xiang)目經(jing)(jing)理(li)(li)、營運總監、經(jing)(jing)理(li)(li)、物資管理(li)(li)、物流倉(cang)儲主管、班(ban)組長等(deng)供應(ying)、物流、倉(cang)儲、運輸部(bu)門及其參與跨職(zhi)能團隊(dui)相關管理(li)(li)。

課程背景：
本課程結合企業現場實際狀況與需求，通過企業現場各部門管理制度與體系，綜合現場現有關鍵績效管理體系（KPI），通過目標管理方法（MBO），發現查找問題，使用5S等現場基礎工具，問題解決更加具有針對性與時效性。
通過目標與現狀差距分析法則，明確目標，建立現場數據體系，了解現狀，對比挖掘問題、二八分析、羅列計劃，時間效率管理，進度計劃管理，5S等改善工具有效使用，建立效率提升體系，以及效率提升成果示范展示的活動展開等一些列的現場系統問題發現與解決流程的管理方法。運用*的管理工具，使人員、機器、工具、物料有效運作，能極大的提升運作效率，降低制造成本，縮短交貨時間，增強產品質量，從而提升企業的利潤! 
  
現場系統問題的發現與解決，要求學員掌握發現問題的方法與改善解決問題的技能，培養自我管理技能，并同時配合公司績效管理的順利達成。務必需掌握：
1.了解何謂問題，發現問題的方法
2.掌握運用目標管理分解目標與管理要求（MBO）
3.掌握依據關鍵績效管理體系（KPI），建立現場管理體系與數據系統；
4.掌握采用羅斯韋爾差距分析法則，按流程分析解決問題
5.掌握QC現場改善工具與現場系統問題的發現與解決之間的匹配效果
6.使用5S改善工具，針對成本、交貨期、品質、安全以及職能管理。
7.建立8D現場系統問題發現與解決的管理制度，長效管理，直至形成文化習慣。
8.模擬現場生產實際狀況，采用價值流分析與生產平衡法則，循環改善，建立不斷提升的效率體系。
9.案例講解：示范工廠現場開展流程 & 效果 展示介紹
本課程結合在(zai)工業企業推(tui)進精益改(gai)善生產(chan)項目(mu)當中的效率提升成(cheng)功(gong)案例，引導企業正確地(di)認識和實(shi)施效率提升管理，以改(gai)進企業生產(chan)管理水平。 

課程大綱：
現場系統問題的發現 篇 
第一部分 問題解讀
問題是對具有問題意識的人，才成為問題。
沒有問題便是*的問題。
問題分類：救火類/發現類/預測類
何謂異常，找出異常的原因便是問題
工作的價值：是不斷發現問題和解決問題
發現生產問題的金科玉律----追(zhui)根究(jiu)底

第二部分：目標管理（MBO） 與 關鍵績效（KPI）決策轉化
引論：先瞄準再開*
1、目標在哪里
2、目標管理的類型特點與管理角色定位
3、如何依據上層目標，分列設立與分解班組現場目標 
5、如何通過目標管理發現(xian)問題（現(xian)場(chang)目標管理建立）

第三部分．現場系統問題分析 – 羅斯韋爾分析法
1、現場系統問題分析和改善的目的 
2、怎樣運用關鍵績效指標（KPI）進行現場分析和診斷 
3、建立現場數據平臺的問題發現要求
4、如何使用“羅斯韋爾分析法”分析法進行現場系統問題分析 
5、作業(ye)分析改善的基本(ben)程序

第四部分 發現問題的方法
1、問題思路：現場系統問題三不法：不合理/不均衡/浪費
2、問題描述：5WIH法
3、問題區分：4MIE法
4、問題類別：六大任務法PQCDSM
(生產力的問題；成本面的問題；效率、產量面的問題；品質上的問題；安全上的問題；員工士氣面的問題。)
5、問題明確：頭腦風暴法
現場練習：學員分組操練
現(xian)場(chang)系統問題的解決 篇  （小組開展實施(shi)）

第五部分 問題分析解決 
1、改善-低成本的效率提升（ECRS）
2、找出主要原因 — 關聯圖法
3、問題分析—5Why Ana.ysis
4、分析問題的方法之PDCA手法
5、問題現場處理的 四步法 與效用
案例游戲：從游戲中體會解決問題的方法
案例練(lian)習：5Why分析演練(lian)

第六部分 解決問題基本技能掌握 — 5S 
1、不要讓5S成為雞肋
2、5S之一 整理：降低成本
3、5S之二 整頓：縮短交期
4、5S之三 清掃：提升品質
5、5S之四 清潔：強化職能
6、5S之五 素養：改善能力
7、5S之六 安全：始于整理、終于整頓
案例(li)分享：5S現場(chang)推展公司案例(li)（老師親自輔導）?

第七部分  解決生產問題的方法-8D 
1、對癥治療與根本治序（治標與治本）
2、解決問題基礎- QC七工具之重要度（柏拉圖）因果分析（魚骨圖）
3、解決問題的標準程序8D
（1）D0 – 解決問題的能力具備
（2）D1 – 確定團隊
（3）D2 - 把握問題現狀調查
（4）D3 -實施臨時性遏制措施
（5）D4 - 確定和驗證根本原因和遺漏點
（6）D5 - 為根本原因和遺漏點選擇和驗證*性糾正措施
（7）D6 - 實施和確認*性糾正措施
（8）D7 - 防止問題再次發生
（9）D8 - 表彰小組和個人的貢獻
4、8D方法常見問題與相關要求
案例講解： 8D培訓-教材案例
現(xian)場(chang)模擬(ni)：學(xue)員分組討論：練解決問題的標準程序

第八部分 讓問題暴露出來 
1、簡單管理目視化
2、目視管理的水準
3、第一時間暴露問題方法
4、目視管理改善計劃書
5、設計：穩健推進現場看板管理
6、讓每位員工都清楚問題的方法
7、問題顯現與解決的看板制作與標準
學員練習：自己動手做《現場目標管理看板》
案例：目視化參考標準 圖片講解
案例(li)：現場(chang)目視化(hua)分析顯現解決(jue)問題的(de)案例(li)

第九部分 建立有效系統，尋找解決問題 
1、生產效率：通過時間分析找問題（生產平衡法）
2、質量提升：質量檢測與質量預防（自働化）
3、成本下降：物料消耗與現場整頓
4、安全保障：人的行為與物的狀態
5、重復性問題的預防：現場 防呆法 與 預防FMEA
6.現場系統問題解決與效率提升技能：5S深層含義與 TPM 全員生產效率提升
案例：數據收集分析發現問題
案例分(fen)享：企業效率改善案例（老師親(qin)自(zi)輔導過的(de)公司）

講師介紹：
陳飛鳴老師：
教育及資格認證：
.精益生產、TPM、5S專業咨詢師
.國家注冊高級人力資源管理師，國家注冊高級企業培訓師
.生產現場基層管理咨詢培訓師、現場改善咨詢培訓師、精益生產高級經理
.具(ju)有二(er)十多(duo)年世界五百(bai)強跨國企業工作經驗

講師經歷與專長：
.曾在 Phi.ips公司任職達21年，后又在.G、喜星電子，CEC中電熊貓液晶、舜天國際 等公司任職在企業成功推行TPM、5S、精益生產體系，擁有堅實的現場管理技能及管理背景，歷任公司高層管理總經理助理經理，精益改善部門項目負責人，人力資源經理，制造部經理，設備部經理、項目負責人、生產運營培訓師等，主導大型跨國企業現場改善多年。
.精通(tong)現場生產(chan)運營(ying)，TPM全(quan)員生產(chan)維護、精益改(gai)善(shan)、績效管(guan)理、質量項目、設備管(guan)理、5S，以及相關的精益生產(chan)體系。

曾咨詢過的客戶：
.南京(jing)愛立(li)(li)信有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，上海(hai)貝爾有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，北(bei)京(jing)國(guo)安科(ke)(ke)技有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，中(zhong)(zhong)儲糧(liang)(liang)油脂（唐(tang)山(shan)基地）有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，可口可樂(le)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)（北(bei)京(jing)、天津(jin)中(zhong)(zhong)糧(liang)(liang)），中(zhong)(zhong)國(guo)遠(yuan)景能(neng)源(yuan)(yuan)（風能(neng)）有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，康明斯（汽車(che)）發動機(ji)中(zhong)(zhong)國(guo)有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，北(bei)京(jing)達能(neng)乳(ru)業(ye)有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，遠(yuan)大醫藥，深圳特發集團有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，中(zhong)(zhong)國(guo)吉野(ye)家(jia)餐(can)飲有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，廣(guang)州Ahresty 阿雷(lei)斯提(ti)汽車(che)發動機(ji)配件公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，廣(guang)東(dong)信華(hua)精機(ji)有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，上海(hai)阿克蘇(su)(su)(su)（立(li)(li)邦(bang)漆），蘇(su)(su)(su)州鈴(ling)木加普騰有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，APP金華(hua)盛(sheng)（蘇(su)(su)(su)州）紙業(ye)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，中(zhong)(zhong)糧(liang)(liang)集團（深圳），上海(hai)飛機(ji)制造廠，維(wei)他奶（佛山(shan)）有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，益瑞石(shi)硅藻土（中(zhong)(zhong)國(guo)）有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，中(zhong)(zhong)國(guo)中(zhong)(zhong)鱸科(ke)(ke)技集團，江陰(yin)遠(yuan)景能(neng)源(yuan)(yuan)有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，南京(jing)富士通(tong)有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，蘇(su)(su)(su)州第一塑(su)膠(jiao)有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，無錫光(guang)升科(ke)(ke)技有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，蘇(su)(su)(su)州天佑(you)有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，蘇(su)(su)(su)州艾(ai)蒂盟斯壓(ya)鑄有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，蘇(su)(su)(su)州西卡（西班牙(ya)）有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)，蘇(su)(su)(su)州鐵姆(mu)肯－恩(en)斯克軸承(cheng)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si), 南京(jing)電力自(zi)動化研究所, 諾基亞蘇(su)(su)(su)州通(tong)信有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si), 阿斯頓強生枝紡蘇(su)(su)(su)州公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si), 瑪努利液壓(ya)器(qi)材（蘇(su)(su)(su)州）有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si), 聯塑(su)（蘇(su)(su)(su)州）精密工程(cheng)有(you)(you)(you)限(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)(xian)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)(si)(si)(si)等數百家(jia)知名企業(ye)。

系統問題分析培訓