在當今(jin)復雜(za)的(de)商業環(huan)境中，跨(kua)部門(men)溝(gou)(gou)通(tong)技巧變得愈發重要。對于哈爾濱(bin)的(de)企業和員工來說，找到一家(jia)合(he)適的(de)跨(kua)部門(men)溝(gou)(gou)通(tong)技巧培訓機構是(shi)提升溝(gou)(gou)通(tong)能力的(de)關鍵。
一、哈(ha)(ha)爾(er)濱(bin)培訓市場(chang)現狀 哈(ha)(ha)爾(er)濱(bin)擁有眾(zhong)(zhong)多(duo)的(de)(de)培訓機(ji)(ji)構(gou)(gou)(gou)，在人(ren)(ren)際(ji)溝通(tong)培訓方面呈現出多(duo)樣化的(de)(de)特(te)點。從眾(zhong)(zhong)多(duo)的(de)(de)培訓機(ji)(ji)構(gou)(gou)(gou)中，我們可(ke)以(yi)看到一些(xie)專注于口(kou)(kou)(kou)才(cai)(cai)培訓的(de)(de)機(ji)(ji)構(gou)(gou)(gou)，如哈(ha)(ha)爾(er)濱(bin)席朗(lang)口(kou)(kou)(kou)才(cai)(cai)、哈(ha)(ha)爾(er)濱(bin)新(xin)勵(li)成口(kou)(kou)(kou)才(cai)(cai)等。這些(xie)機(ji)(ji)構(gou)(gou)(gou)雖(sui)然(ran)主(zhu)要(yao)以(yi)口(kou)(kou)(kou)才(cai)(cai)培訓為(wei)主(zhu)，但其中包含的(de)(de)很多(duo)課(ke)(ke)程內容與跨部門溝通(tong)技巧息息相關。例(li)如席朗(lang)口(kou)(kou)(kou)才(cai)(cai)提供口(kou)(kou)(kou)才(cai)(cai)表演、演講主(zhu)持(chi)、思維訓練、人(ren)(ren)際(ji)溝通(tong)等多(duo)方面的(de)(de)課(ke)(ke)程，人(ren)(ren)際(ji)溝通(tong)課(ke)(ke)程可(ke)以(yi)為(wei)跨部門溝通(tong)奠定(ding)一定(ding)的(de)(de)基礎。新(xin)勵(li)成口(kou)(kou)(kou)才(cai)(cai)也有職場(chang)溝通(tong)、人(ren)(ren)際(ji)溝通(tong)等課(ke)(ke)程，他們在課(ke)(ke)程設置上會根(gen)據不(bu)同的(de)(de)需求進行調整，以(yi)適應學(xue)員(yuan)提高溝通(tong)能力的(de)(de)要(yao)求。
同時(shi)，還有一些專門提供職業培(pei)訓(xun)(xun)服(fu)務，重點關(guan)注溝(gou)通(tong)(tong)技(ji)巧培(pei)訓(xun)(xun)的機構(gou)。這(zhe)些機構(gou)的服(fu)務涵蓋了從基礎溝(gou)通(tong)(tong)技(ji)巧提升到跨(kua)文化(hua)溝(gou)通(tong)(tong)技(ji)巧培(pei)養等多(duo)方面的內容。他們的培(pei)訓(xun)(xun)課程注重理論與實(shi)(shi)踐相結(jie)合，通(tong)(tong)過案例分析、實(shi)(shi)際演練等方式(shi)來提升學(xue)員的溝(gou)通(tong)(tong)能(neng)力(li)。
二、跨(kua)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)溝(gou)通(tong)(tong)(tong)技(ji)巧培(pei)訓的(de)(de)(de)重(zhong)要(yao)(yao)性 1. 打破部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)壁壘(lei) 在(zai)企(qi)業中，不同部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)往往有著各自的(de)(de)(de)目(mu)標(biao)和(he)(he)(he)任務(wu)(wu)，容(rong)(rong)易形成部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)壁壘(lei)。跨(kua)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)溝(gou)通(tong)(tong)(tong)技(ji)巧能(neng)夠幫助(zhu)員工(gong)(gong)(gong)(gong)理解其他(ta)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)工(gong)(gong)(gong)(gong)作內容(rong)(rong)和(he)(he)(he)需(xu)求(qiu)，從而(er)(er)打破這種壁壘(lei)。例如，市場(chang)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)和(he)(he)(he)研(yan)(yan)發部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)如果缺乏有效的(de)(de)(de)溝(gou)通(tong)(tong)(tong)，市場(chang)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)可(ke)能(neng)無法準確傳(chuan)達客(ke)戶(hu)需(xu)求(qiu)給研(yan)(yan)發部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)，導致產(chan)品(pin)研(yan)(yan)發方向出現(xian)偏差。而(er)(er)良(liang)好(hao)的(de)(de)(de)跨(kua)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)溝(gou)通(tong)(tong)(tong)可(ke)以使雙方及(ji)(ji)時共(gong)享信息，協調(diao)工(gong)(gong)(gong)(gong)作，提高工(gong)(gong)(gong)(gong)作效率。 2. 提高團隊(dui)協作能(neng)力 跨(kua)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)項目(mu)或(huo)任務(wu)(wu)越(yue)來(lai)越(yue)多，這就需(xu)要(yao)(yao)不同部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)的(de)(de)(de)員工(gong)(gong)(gong)(gong)能(neng)夠協作完成。有效的(de)(de)(de)跨(kua)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)溝(gou)通(tong)(tong)(tong)技(ji)巧能(neng)夠讓員工(gong)(gong)(gong)(gong)在(zai)團隊(dui)協作中更(geng)好(hao)地(di)發揮自己的(de)(de)(de)作用。例如在(zai)一個(ge)新(xin)產(chan)品(pin)的(de)(de)(de)推廣(guang)項目(mu)中，銷售(shou)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)、市場(chang)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)和(he)(he)(he)客(ke)服(fu)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)需(xu)要(yao)(yao)密切(qie)配合。銷售(shou)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)需(xu)要(yao)(yao)將客(ke)戶(hu)對(dui)產(chan)品(pin)的(de)(de)(de)反饋及(ji)(ji)時告知市場(chang)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)和(he)(he)(he)客(ke)服(fu)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)，市場(chang)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)根(gen)據反饋調(diao)整推廣(guang)策(ce)略，客(ke)服(fu)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)則為客(ke)戶(hu)提供更(geng)好(hao)的(de)(de)(de)服(fu)務(wu)(wu)。 3. 解決沖(chong)突 由于部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)利益和(he)(he)(he)工(gong)(gong)(gong)(gong)作重(zhong)點的(de)(de)(de)不同，跨(kua)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)之間容(rong)(rong)易產(chan)生沖(chong)突。具備良(liang)好(hao)的(de)(de)(de)跨(kua)部(bu)(bu)(bu)門(men)(men)(men)(men)(men)(men)(men)(men)溝(gou)通(tong)(tong)(tong)技(ji)巧有助(zhu)于員工(gong)(gong)(gong)(gong)理性地(di)處理沖(chong)突。當(dang)出現(xian)分歧時，員工(gong)(gong)(gong)(gong)可(ke)以通(tong)(tong)(tong)過有效的(de)(de)(de)溝(gou)通(tong)(tong)(tong)方式，如傾聽對(dui)方的(de)(de)(de)觀點、表(biao)達自己的(de)(de)(de)合理訴求(qiu)等，來(lai)化解矛盾，而(er)(er)不是讓沖(chong)突升級影響(xiang)工(gong)(gong)(gong)(gong)作進展。
三、部(bu)分哈(ha)爾(er)(er)濱(bin)(bin)(bin)培(pei)(pei)訓(xun)(xun)(xun)(xun)機(ji)構的(de)(de)(de)(de)(de)(de)(de)跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)培(pei)(pei)訓(xun)(xun)(xun)(xun)特(te)色 1. 哈(ha)爾(er)(er)濱(bin)(bin)(bin)席(xi)朗(lang)口(kou)才 - 席(xi)朗(lang)口(kou)才的(de)(de)(de)(de)(de)(de)(de)優(you)勢在(zai)(zai)(zai)于其課(ke)(ke)程(cheng)(cheng)(cheng)的(de)(de)(de)(de)(de)(de)(de)綜(zong)合(he)(he)性。在(zai)(zai)(zai)人(ren)際(ji)(ji)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)課(ke)(ke)程(cheng)(cheng)(cheng)中(zhong)(zhong)(zhong)，它(ta)注重(zhong)將(jiang)多種(zhong)(zhong)技(ji)能(neng)(neng)融(rong)合(he)(he)訓(xun)(xun)(xun)(xun)練(lian)。例(li)如(ru)，將(jiang)口(kou)才表(biao)演(yan)與(yu)人(ren)際(ji)(ji)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)相(xiang)結(jie)合(he)(he)，讓學(xue)(xue)(xue)員(yuan)(yuan)在(zai)(zai)(zai)提升(sheng)(sheng)表(biao)達能(neng)(neng)力的(de)(de)(de)(de)(de)(de)(de)同(tong)(tong)時(shi)，學(xue)(xue)(xue)會如(ru)何與(yu)不同(tong)(tong)的(de)(de)(de)(de)(de)(de)(de)人(ren)進(jin)行有(you)(you)效(xiao)(xiao)的(de)(de)(de)(de)(de)(de)(de)交流(liu)。對(dui)于跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)來說，這(zhe)(zhe)種(zhong)(zhong)綜(zong)合(he)(he)訓(xun)(xun)(xun)(xun)練(lian)能(neng)(neng)夠幫助(zhu)學(xue)(xue)(xue)員(yuan)(yuan)在(zai)(zai)(zai)跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)會議(yi)或者項目合(he)(he)作(zuo)中(zhong)(zhong)(zhong)，更(geng)(geng)自信(xin)地(di)表(biao)達自己的(de)(de)(de)(de)(de)(de)(de)觀點(dian)，并且通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)過(guo)良(liang)好(hao)的(de)(de)(de)(de)(de)(de)(de)口(kou)才技(ji)巧(qiao)吸(xi)引其他(ta)(ta)部(bu)門(men)同(tong)(tong)事的(de)(de)(de)(de)(de)(de)(de)關(guan)注和(he)理(li)解。 - 其教學(xue)(xue)(xue)方式(shi)中(zhong)(zhong)(zhong)的(de)(de)(de)(de)(de)(de)(de)教師(shi)、學(xue)(xue)(xue)生、家長互(hu)動模(mo)式(shi)，雖(sui)然看(kan)似(si)與(yu)職(zhi)(zhi)場跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)無關(guan)，但(dan)這(zhe)(zhe)種(zhong)(zhong)互(hu)動模(mo)式(shi)培(pei)(pei)養了(le)學(xue)(xue)(xue)員(yuan)(yuan)的(de)(de)(de)(de)(de)(de)(de)互(hu)動意識(shi)和(he)積極回(hui)應(ying)他(ta)(ta)人(ren)的(de)(de)(de)(de)(de)(de)(de)能(neng)(neng)力。在(zai)(zai)(zai)職(zhi)(zhi)場跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)中(zhong)(zhong)(zhong)，員(yuan)(yuan)工(gong)也需(xu)要(yao)積極與(yu)其他(ta)(ta)部(bu)門(men)的(de)(de)(de)(de)(de)(de)(de)同(tong)(tong)事互(hu)動，及時(shi)回(hui)應(ying)對(dui)方的(de)(de)(de)(de)(de)(de)(de)需(xu)求(qiu)和(he)意見。 2. 哈(ha)爾(er)(er)濱(bin)(bin)(bin)新(xin)(xin)勵成(cheng)口(kou)才 - 新(xin)(xin)勵成(cheng)口(kou)才在(zai)(zai)(zai)人(ren)際(ji)(ji)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)課(ke)(ke)程(cheng)(cheng)(cheng)上(shang)(shang)有(you)(you)自己的(de)(de)(de)(de)(de)(de)(de)特(te)色，如(ru)單點(dian)突破，密(mi)集(ji)訓(xun)(xun)(xun)(xun)練(lian)。這(zhe)(zhe)種(zhong)(zhong)訓(xun)(xun)(xun)(xun)練(lian)方式(shi)對(dui)于跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)的(de)(de)(de)(de)(de)(de)(de)提升(sheng)(sheng)很有(you)(you)幫助(zhu)。在(zai)(zai)(zai)跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)中(zhong)(zhong)(zhong)，往(wang)往(wang)存在(zai)(zai)(zai)一些(xie)關(guan)鍵的(de)(de)(de)(de)(de)(de)(de)難(nan)點(dian)，如(ru)新(xin)(xin)勵成(cheng)可(ke)以針(zhen)對(dui)這(zhe)(zhe)些(xie)難(nan)點(dian)進(jin)行集(ji)中(zhong)(zhong)(zhong)性的(de)(de)(de)(de)(de)(de)(de)講授(shou)和(he)訓(xun)(xun)(xun)(xun)練(lian)。例(li)如(ru)，在(zai)(zai)(zai)與(yu)其他(ta)(ta)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)資(zi)源分配(pei)問(wen)題(ti)時(shi)，可(ke)能(neng)(neng)存在(zai)(zai)(zai)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)不暢(chang)的(de)(de)(de)(de)(de)(de)(de)情況，新(xin)(xin)勵成(cheng)可(ke)以通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)過(guo)密(mi)集(ji)訓(xun)(xun)(xun)(xun)練(lian)，讓學(xue)(xue)(xue)員(yuan)(yuan)掌(zhang)握有(you)(you)效(xiao)(xiao)的(de)(de)(de)(de)(de)(de)(de)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)策略來解決這(zhe)(zhe)類(lei)問(wen)題(ti)。 - 其課(ke)(ke)程(cheng)(cheng)(cheng)在(zai)(zai)(zai)原版課(ke)(ke)程(cheng)(cheng)(cheng)基礎(chu)上(shang)(shang)結(jie)合(he)(he)全國(guo)現階段人(ren)群需(xu)求(qiu)點(dian)，更(geng)(geng)適合(he)(he)本土人(ren)的(de)(de)(de)(de)(de)(de)(de)需(xu)求(qiu)。這(zhe)(zhe)意味(wei)著它(ta)的(de)(de)(de)(de)(de)(de)(de)課(ke)(ke)程(cheng)(cheng)(cheng)更(geng)(geng)貼合(he)(he)哈(ha)爾(er)(er)濱(bin)(bin)(bin)當地(di)企(qi)業(ye)和(he)員(yuan)(yuan)工(gong)的(de)(de)(de)(de)(de)(de)(de)特(te)點(dian)。哈(ha)爾(er)(er)濱(bin)(bin)(bin)的(de)(de)(de)(de)(de)(de)(de)企(qi)業(ye)有(you)(you)著自己獨(du)特(te)的(de)(de)(de)(de)(de)(de)(de)企(qi)業(ye)文化和(he)業(ye)務(wu)需(xu)求(qiu)，新(xin)(xin)勵成(cheng)的(de)(de)(de)(de)(de)(de)(de)課(ke)(ke)程(cheng)(cheng)(cheng)能(neng)(neng)夠更(geng)(geng)好(hao)地(di)滿足(zu)當地(di)企(qi)業(ye)員(yuan)(yuan)工(gong)在(zai)(zai)(zai)跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)方面的(de)(de)(de)(de)(de)(de)(de)特(te)殊(shu)需(xu)求(qiu)。 3. 哈(ha)爾(er)(er)濱(bin)(bin)(bin)職(zhi)(zhi)業(ye)培(pei)(pei)訓(xun)(xun)(xun)(xun)服務(wu)機(ji)構 - 這(zhe)(zhe)類(lei)機(ji)構的(de)(de)(de)(de)(de)(de)(de)特(te)色在(zai)(zai)(zai)于其全面的(de)(de)(de)(de)(de)(de)(de)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)培(pei)(pei)訓(xun)(xun)(xun)(xun)體(ti)系。它(ta)們涵(han)蓋了(le)基礎(chu)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)提升(sheng)(sheng)、職(zhi)(zhi)場溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)特(te)訓(xun)(xun)(xun)(xun)、高(gao)效(xiao)(xiao)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)訓(xun)(xun)(xun)(xun)練(lian)、情緒管理(li)與(yu)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)融(rong)合(he)(he)、跨(kua)(kua)(kua)(kua)(kua)文化溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)培(pei)(pei)養等多方面的(de)(de)(de)(de)(de)(de)(de)內容。在(zai)(zai)(zai)跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)方面，職(zhi)(zhi)場溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)特(te)訓(xun)(xun)(xun)(xun)尤為重(zhong)要(yao)。它(ta)針(zhen)對(dui)職(zhi)(zhi)場環境中(zhong)(zhong)(zhong)的(de)(de)(de)(de)(de)(de)(de)跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)，如(ru)團(tuan)隊協作(zuo)、向上(shang)(shang)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)、向下溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)等方面進(jin)行專門(men)的(de)(de)(de)(de)(de)(de)(de)能(neng)(neng)力培(pei)(pei)養。 - 這(zhe)(zhe)些(xie)機(ji)構擁有(you)(you)專業(ye)的(de)(de)(de)(de)(de)(de)(de)師(shi)資(zi)團(tuan)隊，團(tuan)隊成(cheng)員(yuan)(yuan)均具備扎(zha)實(shi)的(de)(de)(de)(de)(de)(de)(de)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)理(li)論知識(shi)和(he)豐富的(de)(de)(de)(de)(de)(de)(de)實(shi)踐經驗(yan)(yan)。在(zai)(zai)(zai)跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)技(ji)巧(qiao)培(pei)(pei)訓(xun)(xun)(xun)(xun)中(zhong)(zhong)(zhong)，經驗(yan)(yan)豐富的(de)(de)(de)(de)(de)(de)(de)培(pei)(pei)訓(xun)(xun)(xun)(xun)師(shi)可(ke)以通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)過(guo)大量的(de)(de)(de)(de)(de)(de)(de)職(zhi)(zhi)場實(shi)例(li)，為學(xue)(xue)(xue)員(yuan)(yuan)分析跨(kua)(kua)(kua)(kua)(kua)部(bu)門(men)溝(gou)(gou)(gou)(gou)通(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)(tong)中(zhong)(zhong)(zhong)可(ke)能(neng)(neng)遇到(dao)的(de)(de)(de)(de)(de)(de)(de)問(wen)題(ti)，并傳授(shou)實(shi)用的(de)(de)(de)(de)(de)(de)(de)解決技(ji)巧(qiao)。
四、如(ru)(ru)何選(xuan)擇適合(he)的(de)(de)(de)跨(kua)部(bu)(bu)(bu)(bu)門(men)(men)(men)溝(gou)(gou)(gou)通(tong)(tong)(tong)技(ji)巧培(pei)(pei)訓(xun)(xun)(xun)機(ji)(ji)(ji)(ji)構 1. 明(ming)確(que)自(zi)(zi)身需求(qiu)(qiu) 企業(ye)或員(yuan)工(gong)首先(xian)要(yao)(yao)明(ming)確(que)自(zi)(zi)己在(zai)跨(kua)部(bu)(bu)(bu)(bu)門(men)(men)(men)溝(gou)(gou)(gou)通(tong)(tong)(tong)方(fang)面(mian)(mian)存在(zai)哪些(xie)問(wen)題(ti)和不(bu)足。例如(ru)(ru)，是(shi)在(zai)表達(da)觀(guan)點方(fang)面(mian)(mian)不(bu)清晰，還(huan)(huan)(huan)是(shi)在(zai)理(li)(li)解其他(ta)部(bu)(bu)(bu)(bu)門(men)(men)(men)需求(qiu)(qiu)上存在(zai)困難，亦(yi)或是(shi)在(zai)處(chu)理(li)(li)跨(kua)部(bu)(bu)(bu)(bu)門(men)(men)(men)沖突時(shi)缺乏(fa)技(ji)巧等。根據這(zhe)些(xie)需求(qiu)(qiu)來選(xuan)擇培(pei)(pei)訓(xun)(xun)(xun)機(ji)(ji)(ji)(ji)構，比(bi)如(ru)(ru)如(ru)(ru)果是(shi)表達(da)觀(guan)點不(bu)清晰，那么選(xuan)擇在(zai)口才表達(da)訓(xun)(xun)(xun)練方(fang)面(mian)(mian)有(you)(you)優勢的(de)(de)(de)機(ji)(ji)(ji)(ji)構可(ke)(ke)能(neng)更合(he)適。 2. 考察(cha)課程(cheng)內容 仔細考察(cha)培(pei)(pei)訓(xun)(xun)(xun)機(ji)(ji)(ji)(ji)構的(de)(de)(de)課程(cheng)內容是(shi)否(fou)(fou)涵蓋(gai)了(le)跨(kua)部(bu)(bu)(bu)(bu)門(men)(men)(men)溝(gou)(gou)(gou)通(tong)(tong)(tong)技(ji)巧的(de)(de)(de)關鍵要(yao)(yao)素。如(ru)(ru)是(shi)否(fou)(fou)有(you)(you)針(zhen)對不(bu)同(tong)部(bu)(bu)(bu)(bu)門(men)(men)(men)間(jian)信息共享、協調合(he)作(zuo)、沖突處(chu)理(li)(li)等方(fang)面(mian)(mian)的(de)(de)(de)課程(cheng)模塊。同(tong)時(shi)，還(huan)(huan)(huan)要(yao)(yao)看課程(cheng)內容是(shi)否(fou)(fou)具有(you)(you)實(shi)用(yong)性(xing)和針(zhen)對性(xing)，是(shi)否(fou)(fou)結合(he)了(le)實(shi)際(ji)的(de)(de)(de)企業(ye)工(gong)作(zuo)場(chang)景進行教學(xue)。 3. 了(le)解師(shi)資力量(liang) 師(shi)資力量(liang)是(shi)衡量(liang)一個培(pei)(pei)訓(xun)(xun)(xun)機(ji)(ji)(ji)(ji)構好壞的(de)(de)(de)重(zhong)要(yao)(yao)因(yin)素。優秀的(de)(de)(de)培(pei)(pei)訓(xun)(xun)(xun)師(shi)不(bu)僅要(yao)(yao)有(you)(you)豐富的(de)(de)(de)理(li)(li)論(lun)知識，還(huan)(huan)(huan)要(yao)(yao)有(you)(you)實(shi)際(ji)的(de)(de)(de)職場(chang)經(jing)驗。可(ke)(ke)以了(le)解培(pei)(pei)訓(xun)(xun)(xun)師(shi)的(de)(de)(de)從(cong)業(ye)背(bei)景、培(pei)(pei)訓(xun)(xun)(xun)經(jing)驗以及是(shi)否(fou)(fou)有(you)(you)在(zai)跨(kua)部(bu)(bu)(bu)(bu)門(men)(men)(men)溝(gou)(gou)(gou)通(tong)(tong)(tong)方(fang)面(mian)(mian)的(de)(de)(de)成功案例等。 4. 參考口碑(bei)評價(jia) 口碑(bei)評價(jia)可(ke)(ke)以從(cong)側面(mian)(mian)反(fan)映(ying)一個培(pei)(pei)訓(xun)(xun)(xun)機(ji)(ji)(ji)(ji)構的(de)(de)(de)質量(liang)。可(ke)(ke)以通(tong)(tong)(tong)過查(cha)看學(xue)員(yuan)的(de)(de)(de)評價(jia)、企業(ye)的(de)(de)(de)反(fan)饋等方(fang)式來了(le)解培(pei)(pei)訓(xun)(xun)(xun)機(ji)(ji)(ji)(ji)構的(de)(de)(de)實(shi)際(ji)效果。像席(xi)朗口才的(de)(de)(de)學(xue)員(yuan)評價(jia)提(ti)到解決(jue)了(le)公眾講話緊張問(wen)題(ti)，這(zhe)雖然不(bu)是(shi)直接針(zhen)對跨(kua)部(bu)(bu)(bu)(bu)門(men)(men)(men)溝(gou)(gou)(gou)通(tong)(tong)(tong)，但也能(neng)反(fan)映(ying)出其培(pei)(pei)訓(xun)(xun)(xun)在(zai)提(ti)升(sheng)溝(gou)(gou)(gou)通(tong)(tong)(tong)能(neng)力方(fang)面(mian)(mian)的(de)(de)(de)有(you)(you)效性(xing)。
哈爾濱有不少在跨部門溝(gou)通技巧培訓方面(mian)表現出色的機構，企業(ye)和員(yuan)工可以根據自身的需求、課程內容、師資力量和口碑評(ping)價等多方面(mian)因素綜合考慮，選擇最適(shi)合自己的培訓機構。
轉載：//citymember.cn/zixun_detail/138760.html